Terms and Conditions
1. Services
We provide various digital services and products related to web 3, AR/VR, AI, and cloud technologies. Details about each service are available on the relevant pages of the Service. We reserve the right to modify or discontinue any service at any time without notice to you.
2. Privacy
Please refer to our Privacy Policy for information on how we collect, use, and disclose information from our users.
3. Content
All content on this Service, including but not limited to text, images, logos, descriptions, data, designs, graphics and layouts, is owned by us or used under license and is protected by laws governing copyrights, trademarks, and intellectual property worldwide. You may not reproduce, republish, distribute, or otherwise use any content without our written consent.
4. User-Generated Content
If you post, upload, input, provide or submit your personal data to us, including but not limited to, your name, email address, IP address, gender, birthday, and nationality, you must ensure that the content provided does not infringe the intellectual property rights or other rights of third parties.
6. Prohibited Activities
You agree not to engage in any of the following activities: Violating laws and rights: You may not (a) use any Service for any illegal purpose or in violation of any local, state, national, or international laws, (b) violate or encourage others to violate any right of or obligation to a third party, including by infringing, misappropriating, or violating intellectual property, confidentiality, or privacy rights. Solicitation: You may not use the Services or any information provided through the Services for the transmission of advertising or promotional materials, including junk mail, spam, chain letters, pyramid schemes, or any other form of unsolicited or unwelcome solicitation.
Disruption: You may not use the Services in any manner that could disable, overburden, damage, or impair the Service, or interfere with any other party’s use and enjoyment of the Service.
7. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
8. Cancellation & Refund Policy
QODE QUAY TECHNOLOGIES PRIVATE LIMITED believes in helping its customers as far as possible and has therefore established a liberal cancellation policy. Under this policy:
Cancellations: Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have already been communicated to the vendors/merchants and they have initiated the process of shipping them.
Perishable Items: QODE QUAY TECHNOLOGIES PRIVATE LIMITED does not accept cancellation requests for perishable items like flowers, eatables, etc. However, a refund or replacement can be made if the customer establishes that the quality of the product delivered is not satisfactory.
Damaged or Defective Items: In case of receipt of damaged or defective items, please report the issue to our Customer Service team. The request will be entertained once the merchant has checked and determined the issue at their end. This should be reported within 30 days of receipt of the products.
Product Discrepancies: If you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the attention of our Customer Service team within 30 days of receiving the product. The Customer Service Team, after reviewing your complaint, will take an appropriate decision.
Manufacturer Warranty: For products that come with a warranty from the manufacturer, please refer to the manufacturer for issues related to the product.
Refunds: In case of any refunds approved by QODE QUAY TECHNOLOGIES PRIVATE LIMITED, it will take 16-30 days for the refund to be processed to the end customer. Additionally, please refer to our Razorpay Refund Policy for more details on refunds processed through Razorpay.
Contact Us
If you have any questions about these Terms, please contact us at contact@qodequay.com.
Qodequay Technologies
Creating the Future with Next Gen Technologies