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Abhigyaan Privacy Policy

Effective Date: November 01, 2024

The Qode Quay Technologies Pvt Ltd (“Company” or “we” or “us”), offers online educational platform, through the mobile application by the name “Abhigyaan” available on VR Play stores Meta Quest, Jio Glass and Ajna Lens (“Application”) (the Application is collective referred to as “Platform”) and any services availed by the users (hereinafter referred to as “You”, “Your” or “User/s” ) through the Platform, upon your acceptance of the terms and conditions contained in the Company’s terms of use as available on the platform and this “Privacy Policy”)

1. DETAIL OF PRODUCT/APPLICATION OFFERED

The product under brand/Application name “Abhigyaan” is an online educational VR application build for school Users comprising of young learners, students covering grade 10th to 12th , Teachers and Parents at present the Application covers three subjects that is Chemistry, Physics and Biology, which in future Company may include other subjects for science learning which is ideal for students preparing for lab practical’s, exams or/and discovering joys of science through interaction with 3D equipment, conduct virtual experiments and explore scientific concepts hands on, building deeper understanding and curiosity. The Product is used for study purpose and designed for students who are in field of Science.

The features of the Product/Application stated as under:

  • Immersive Science Labs
  • Interactive Learning
  • Engaging Content
  • Safe and Accessible

2. PURPOSE AND SCOPE:

We are strongly committed to respect online privacy and recognize the need for appropriate protection and management of any personal information collected and /or collated by us.

The purpose of this privacy Policy is to protect the privacy of its Users. The purpose of this Privacy Policy is to collect, use and protect any personal and/or any sensitive data collected by us.

This Privacy Policy defines our policies and procedure for collection, usage, processing, disclosure and protection of information obtained by us through the platform.

By using the platform and availing the services, and voluntarily providing us with information, you are consenting to the use of it in accordance with this Privacy Policy. This Privacy Policy does not apply to third party links, application’s or websites that are connected via links to the platform or displayed on the platform.

3. GOVERNING LAWS AND REGULATIONS:

This Privacy Policy is drafted keeping in view applicable laws in India with respect to data protection that includes:

  • The Digital Personal Data Protection Act, 2023 including rules made thereunder, The Information Technology Act, 2000, The Information Technology (Amendment) Act, 2008 and the Information Technology (Reasonable Security Practices and procedures and sensitive personal data or information) Rules, 2011and any other Acts and Rules applicable in India with respect to data protection and management thereto. All the Users irrespective of Country from where he/she is accessing or using the Application shall be governed by the applicable laws in India with respect to Data Protection as mentioned herein above
  • This Privacy Policy strictly governs and adheres to usage of the Application “Abhigyaan” available through the Platforms by Users and it is type of Contract between the Company and Users. If User does not agree with terms and condition of this Privacy policy, than please do not use Our Application.

4. TERMS AND CONDITIONS OF THE POLICY

This Privacy Policy covers terms and conditions as under:

A. Types of Information:

i) User Provide Information:

We obtain the information from Users when they download and register our Application for the use of Services. When User register with us, the User provide information as follows:

  • Subscription Information: Payment details such as card details, UPI, NEFT, and school-related information.
  • Profile User Name, age, Email address, Location, Mobile No, Password and Education Interest
  • Transaction -related information -Purchases, respond to any offers, or download or use the Application by paying monthly subscription, subjects and standard, school details - where payment is made through online mode (payment through web portal) – Bank Details, Credit Card details, Debit Card details, NEFT details, UPI transaction details.
  • The information User provide us when User Contact us for help
  • Information Users enters into our System while using our Application such as while asking doubts, using chat windows, participation in discussions and taking tests and uploading examination or test marksheets. The said information collected are categorized as Personal Information, Sensitive Personal Information and other Information. Personal Information and Sensitive Personal Information as defined under Information Technology (Reasonable Security Practices and Procedures and sensitive personal data or information) Rules, 2011 (“Data Protection Rules”) collectively be referred as “Information” in this Privacy Policy.
  • We may use the information to contact Users from time to time, provide Users with the Application, requires notices and marketing promotions, we will ask Users when we need more Information to personally identifies them, Users shall allow us to contact them.
  • In order to make best use of Application, it is essential Users shall Log-in using their own Credentials. Further, User can create own User profile – User name, email address and create New Password for log in Purpose. The User will be allowed to log in to Abhigyaan App or web portal only through User/(s) email address only. The Users shall agree and acknowledge for use of Application will be facilated through their own Credentials. It is agreed and acknowledge that the use of our Application, User will be facilitated through their account and is undertaken pursuant to User Consent and Knowledge and under their supervision.

B. AUTOMATICALLY COLLECTED INFORMATION:

While using the Application may collect certain information automatically, including but not limited to, the type of mobile device Users uses, such Mobile devices unique device ID, IP address, and mobile Operating system, the type of mobile internet browser used, and information about the way User uses the Application.

C. INFORMATION WE COLLECT:

We collect minimal personal information to provide a safe and personalized experience within the Abhigyaan app. The types of information we may collect include:

  • Profile Information: For account creation, we may ask for your name, email address, and other profile details.
  • Usage Data: We collect anonymous data on how users interact with the app, including session duration, interactions with different features, and performance data.
  • Device Information: To optimize performance, we may collect information about the device you are using, including operating system, VR hardware, and app version.

D. How We Use Your Information

We use the collected data for the following purposes:

  • Profile Information: For account creation, we may ask for your name, email address, and other profile details.
  • To Improve the User Experience: Data on how users interact with the Application helps us refine and enhance Abhigyaan to make it more effective and engaging.
  • Personalization: We may use profile information to customize the learning experience.
  • Technical Support: Device and usage data allow us to identify and address any technical issues users may experience.

E. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in limited situations, such as:

  • Profile Information: For account creation, we may ask for your name, email address, and other profile details.
  • Service Providers: We may work with trusted third-party service providers to support app functionality (e.g., cloud storage) and they are obligated to protect your data.
  • Legal Requirements: If required by law, we may disclose your information to comply with applicable legal processes.

5. SECURITY OF YOUR INFORMATION

We prioritize the security of your data and employ industry-standard measures to protect it. However, please note that no method of transmission over the internet or method of electronic storage is completely secure. We continuously review and improve our security practices to safeguard your information.

6. CHILDREN’S PRIVACY

We comply with applicable laws designed to protect children’s privacy online, which are relevant to data protection laws applicable in India. Parents or guardians can contact us to review or delete their child’s personal information if collected.

7. DATA RETENTION

We retain personal information for as long as necessary to provide the Application services, fulfill the purposes outlined in this Privacy Policy, or as required by law. Afterward, we delete the data once the subscription is lapsed.

8. DELETION OF USER’S DATA/IMFORMATION/PROFILE

User/(s) are restricted/not allowed to delete personal data/information/profile through Abhigyaan mobile application and facility of deletion of User/(s) data/information/profile will be allowed only through web portal (website) only.

9. PURCHASE OF SUBSCRIPTION OF ABHIGYAAN APP:

User/(s) are allowed to buy subscription of Abhigyaan App on WebZone, an online service that offers mobile application.

10. USER RIGHTS AND CHOICES

You may access, update, or delete your profile information at any time through the app’s settings. If you have any questions or need assistance with your data, please contact us using the contact information below.

11. ACCESS TO PERSONAL INFORMATION:

We will provide you with means to review and ensure that Users Personal Information, including Sensitive Personal Information is correct and updated. If User have filled out a User profile, we will provide an obvious way to access and change Users Profile, from our Application. We ensure reasonable security measures to protect User Password from being disclosed or exposed to anyone.

12. USERS COMMUNICATIONS:

When Users send an Email or any communication to us, we may retain those Communications in order to process inquiries, respond to the requests and improve our Application or Services. Any Communication undertaken by Users will deemed to have been done pursuant to Users consent, knowledge and supervision as applicable.

13. CONFIDENTIALITY/SECURITY:

We do not share Personal Data of the Users with third Party. The Personal Data and all the Information with respect to all the Users are kept confidential and are neither disseminated to third Party unless the Users authorised us to do.

14. CHANGES TO THE STATEMENT:

As the Company evolves, Our Privacy Policy will need to evolve as well as to cover new situations. Users are advised to review the Policy regularly for any changes, as continuous use is deemed to be approval of all changes.

15. SUBSCRIPTION NON-TRANSFERABLE:

Users do not agree with terms and conditions or the Privacy Policy, Users shall not use the Application through subscription and Subscription is non-transferable. Users shall surrender the Application to Company.

16. CONSENT:

We believe that, every Users of our Application must be in a position to provide an informed consent prior to providing any Information required for the use of the Application. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.

17. RIGHT TO MODIFICATION / ALTERATION/AMENDMENT OF PRIVACY POLICY:

The Company reserve exclusive rights to modify/alter/amend the Privacy Policy from time to time and update the same. We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes.

18. MISCELLEANOUS TERMS: POLICY:

  • The contents of the Application are developed on the concepts covered in the structured curriculum syllabus prescribed for Users. The usage of the Application is not endorsed as a substitution to the curriculum-based education provided by the educational institutions but is intended to supplement the same by explaining and presenting the concepts in a manner enabling easy understanding. The basic definitions and formulae of the subject matter would remain the same. The Company acknowledges that there are various means of delivering structured curriculum pedagogy and inclusion of methods in the Application/Services/products does not imply endorsement of any particular method nor exclusion imply disapproval. Subscription to the Application or usage of our Services or products does not in any manner guarantee admission to any educational institutions or passing of any exams or achievement of any specified percentage of marks in any examinations.
  • The Users shall not damage the contents of the Application and misuse it which causes grave loss to the Company while using it.
  • Certain contents in the Application/Services/products (in particular relating to assistance in preparations for administrative services) may contain opinions and views. The Company shall not be responsible for such opinions or any claims resulting from them. Further, the Company makes no warranties or representations whatsoever regarding the quality, content, completeness, or adequacy of such information and data.
  • By submitting content on or through the Services (your “Material”), you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such Material in any and all media or distribution methods (now known or later developed) and to associate your Material with you, except as described below. You agree that others may use Your Material in the same way as any other content available through the Services. Other users of the Services may fork, tweak and repurpose your Material in accordance with these Terms. If you delete your user account your Material and name may remain available through the Services.
  • The Company’s products and / or Services, including the Application and content, are compatible only with certain devices/tablets/instruments/hardware. The Company shall not be obligated to provide workable products and / or services for any instruments that are not recognized by the Company or those instruments that may be purchased from any third party which are not compatible with the Company's products and Services. The company reserves the right to upgrade the table/ type of compatible devices as required from time to time.
  • The Company shall have no responsibility for any loss or damage caused to tablet or any other hardware and / or software and/or instrument, including loss of data or effect on the processing speed, resulting from Your use of our Application/products and Services.
  • In no event shall the Company, its officers, directors, employees, partners or agents be liable to You or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits or any other claim arising out, of or in connection with, Your use of, or access to, the Application.
  • In the event of Your breach of these Terms, You agree that the Company will be irreparably harmed and may not have an adequate remedy in money or damages. The Company therefore, shall be entitled in such event to obtain an injunction against such a breach from any court of competent jurisdiction. The Company’s right to obtain such relief shall not limit its right to obtain other remedies.

17. LEGAL DISPUTES:

In case of any Legal Dispute arises between Users and Company with respect to Application or Services, the Court of Mumbai will have exclusive Jurisdiction.

18. CONTACT US

If you have any questions or concerns or any grievances about this Privacy Policy or with respect to Application, please contact us at:

Privacy Policy has a clear explanation of how the user may request that their user data that has been collected or stored can be deleted.